Those who have a normal test result will be notified of this by an NHS App message. It will appear as an NHS App notification, and if someone doesn’t have notifications switched on for the NHS App, they may also receive an SMS message to remind them to check the NHS App.
If the NHS App message isn’t read within 72 hours of delivery or if you don’t have the NHS App, a letter will be sent as a failsafe.
Abnormal result letters will continue for the time being to be delivered by post.