Noticeboard

DEADLINE FOR REGISTERING YOUR OPT-OUT has now been extended to 30th September 2021

If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out.

This collection will start on 1 July 2021 so if you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with the surgery by 23rd June 2021.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.
If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out) you can download the form from the link below and then returning it to the surgery before the deadline of June 23rd 2021.

How your data in your GP record is used and how you can control the use

Type One Opt out form

More information about this matter can be viewed on the NHS Digital website here


#BeKind

NHS staff in GP practices are asking people to be kind as part of a national campaign and remember that they are people too.
In recent months here at Parkway staff have been on the receiving end of increasing frustration from patients as the coronavirus pandemic has continued and some staff have experienced abuse from people, which has impacted on their mental health. This is not ok.
Staff are here to help and to make sure you get the right treatment from the right person. They are working extremely hard and doing their very best, at what is a very difficult time for everyone. This video highlights nationally the abuse Receptionists face on a daily basis.  We understand patients frustrations but we ask please not to take this out on our Reception staff. 

https://www.youtube.com/watch?v=3ru4QhVZ2a8&t=0s

Patient Access - In line with easing of lockdown rules, from Monday the 17th May 2021:

We will continue to offer same day telephone triage appointments with a clinician.

We will offer a telephone triage appointment with a clinician up to 2 weeks in advance.

A clinician will continue to offer a Face to Face appointment based on clinical need.

Face to face or telephone appointments are available with the Practice Nurse.

Face to face appointments are available with the Health Care Assistant and Phlebotomist.

The door intercom will not be used during usual opening hours making the practice more accessible to patients, but please adhere to 2 meter social distancing and wearing of a face covering when in the practice.

The door intercom will only be used during periods of extended access which is a Monday evening or early Tuesday morning, this is for the purposes of staff safety.

Demonstrating your COVID-19 vaccination status when travelling abroad

From 17 May, you may be able to show your COVID-19 vaccination status as proof of your status when travelling abroad.

There are not many countries that currently accept proof of vaccination. So for the time being most people will still need to follow other rules when travelling abroad – like getting a negative pre-departure test.

How to access your COVID-19 vaccination status

You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.

Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Link for further information: https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad#demonstrating-your-covid-19-vaccination-status-what-it-is

COVID VACCINATION BOOKING

The practice is no longer booking appointmentS for first OR SECOND COVID VACCINATIONS.  Patients  can now book thier own appointment for first COVID VACCINATION please click on this link : 

https://covidvaccs.onk2.com

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#BeKind campaign  23.3.2021

NHS staff in GP practices across Newcastle are asking local people to be kind and remember that they are people too.

In recent months staff have been on the receiving end of increasing frustration from patients as the coronavirus pandemic has continued.

 bekind

Small acts of kindness, such as a ‘thank you’, can make a positive impact on someone’s day, and help staff feel valued about the difference they are making to people’s lives. However, some NHS staff have experienced abuse from people, which has impacted on their mental health. This is not ok.

Staff are still here to help and to make sure you get the right treatment from the right person. They are working extremely hard and doing their very best, whilst keeping patients safe, at what is a very difficult time for everyone.

Services are a bit different to what people may be used to, but they are open for business, even if it isn’t business as usual. Appointments are being done over the phone or virtually wherever possible but if your GP thinks you need to see somebody face to face, you will be offered an appointment.

Show your support for the campaign

You can show your support for the campaign by downloading our Facebook profile frame. Either go to www.facebook.com/profilepicframes/?selected_overlay_id=732741430966357, or go to Facebook, edit your profile picture, choose add frame and search for Be Kind Newcastle.

 

High Volumes of telephone calls - 17th March 2021

We are currently receiving a high volume of calls in relation to the COVID VACCINATION.  We are currently booking appointment for patients aged 50 and over and patients aged 16 - 64 with a Long Term Health Condition or identified as a Carer.  If you have received a letter asking you to book a COVID VACCINATION please ring 119 to book your appointment.

We will be contacting patients when they are due their 2nd COVID VACCINATION the aim is for you to receive your 2nd COVID VACCINATION around 12 weeks after your 1st COVID VACCINE.

New Years Message from Dr Thornton

2020 has seen the biggest change ever in General Practice and at the beginning of this year we want to reflect and take the opportunity to look forwards to the future.

In January 2020, Dr McDowall resigned from the practice to take up another career in medicine. We were sad to lose him but we recruited a very experienced Advanced Clinical Practitioner, Gill Elder, to work with our team.

In March the Covid pandemic hit all of us and we had to move immediately to telephone consultations and remote working to reduce social contacts and keep everyone as safe as possible. It was a great challenge but we made sure patient access was available at all times during lockdown.

In June, Dr Posner, after 25 years of dedicated service to the partnership, resigned with the intention of moving onto another medical role. I know he is very much missed amongst staff and patients. We recruited another experienced Advanced Clinical Practitioner, Angela Matfin and she and Gill have been great support and help, giving us a broader and more flexible skill set in the medical team.

In July, we had wonderful news in that Dr Hermuzi had a baby girl and she has been on maternity leave, covered very well by Dr Garg who has been a very reliable and flexible locum and we have appreciated all her help. Dr Hermuzi will be back at work with us very soon and we look forward to her return.

Dr Beaton, who had been with the team for 10 years left the practice in August and we miss her a lot but she is still working as a GP locally and we have recruited a new GP, Dr Marc Lamplugh who has been working already for us 1 day a week but is going to be doing more in future. We also have a new Practice nurse starting in the near future.

Unfortunately, several members of staff have been poorly with Covid and this has caused us staff shortages due to illness and isolation and I am aware it has been difficult to sustain our services to full capacity recently, however we have restarted routine reviews of longterm conditions, medications, contraceptive services and occupational medicals but cannot yet offer steroid joint injections due to safety issues.

 

We have been supported throughout by our dedicated admin team to help to deliver ongoing acute health care and management of longterm conditions and we are very grateful to them for their loyalty and perseverance through the last few months. The next few weeks may be challenging due to the new lockdown but we now have the Covid Vaccination programme which has already started and some of you already have had your vaccinations. Hopefully life may return to more normality at some stage later this year.

Now comes the hard part. Dr Thornton is retiring from work at the end of March this year. She has been a partner at the practice since 1992 – over 28 years and is looking forward to spending more time with her family and 2 adorable cockapoos. She has felt very privileged to have been your doctor for all this time and has many very good relationships with you and will be sad to leave.

She is leaving you in the capable hands of the team of doctors, advanced clinical practitioners, nurses, health care assistants and the admin team who are all pulling together to ensure that the medical care we provide continues to be caring, effective and safe.

Finally, we want to thank you for your patience and understanding throughout these unprecedented times and wish you all a happy new year.

You can also watch Dr Thornton New Year message on Parkway Medical Group Facebook page, please click on lnk below.

https://m.facebook.com/Parkway-Medical-Group-164204196980835/

 

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Welcome to Parkway Medical Group

We are confident that our website will provide clear and concise help, and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our Mission

Parkway Medical Group aims to provide the highest quality primary health care to our patients, and we believe this is achieved by having multidisciplinary team members with continuous evaluation of its care.  We will take steps to promote good health, and we are committed to giving patients the best possible service.  This will be achieved by working together.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment, or submit an online consultation through econsult

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further, and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

GDPR (General Data Protection Regulation)

We have put together a more detailed explanation of how we use and protect information about you in the document below.

 Privacy Notice March 2019

Childrens Privacy Notice March 2019

Named Accountable GP

As from 1st April 2015, as part of our GMS contract, we are required to allocate a named, accountable GP to all of our patients, including children.  All patients at this practice are allocated a named, accountable GP.  When you are next at reception or contact us by telephone please ask who your named GP is,  the receptionist will be able to give you this information.   If you wish to change the name of your named, accountable GP to another GP we will do our best to accommodate your request.  Please be aware that this does not restrict you to that named GP, you are free to see whichever GP you wish.

Extract of Fit Note Information

The Department of Health has advised us that at the end of January they will begin extracting information on Fit Notes (formerly called Sick Notes) from patient medical records. This information will be anonymised so individuals will not be identified. The data is being collected on behalf of the Department for Work and Pensions to:  

  • Undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of the Fit for Work programme
  • Help identify geographic level differences in return to work so that national and local providers can respond to provide appropriate services.

The surgery has no power to prevent this data extraction which will be retrospective to December 2014 and will continue until August 2018. Individuals may, however, opt out by completing the opt out form available under the Care Data section on this website or at reception.

CQC Rating

 

 

(Site updated 16/06/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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