Do not use an eCONSULT for an urgent medical problem

If you are currently experiencing any of the following please ring 999
 

  • Signs of a heart attack – pain like a very tight band, heavy weight or squeezing in the centre of your chest or any pain that moves into your jaw, your neck or down your left arm
  • Signs of a stroke – face drooping on one side, can’t hold both arms up, difficulty speaking, or weakness or numbness on one side of your body
  • Severe difficulty breathing – gasping, not being able to get words out, choking or lips turning blue
  • Heavy bleeding that won’t stop – uncontrollable bleeding from any part of your body
  • Severe injuries – including deep cuts after a serious accident
  • Poisoning – you have swallowed something you should not have (medicines, batteries, household chemicals
  • Seizure (fit) – someone is shaking or jerking because of a fit, or is unconscious (can’t be woken up)

Date published: 16th October, 2025
Date last updated: 16th October, 2025