Welcome to Parkway Medical Group Website
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
BMA Says support your surgery!
Support your surgery so it can be there to support you.
Face to face contact has been limited across all NHS services to protect you and keep you safe from the risk of infection. We know that it’s been frustrating for some of you who have not always been able to book a face to face appointment.
Despite lockdown measures lifting we must be honest and tell you the pandemic has not ended, the threat of Covid 19 remains and general practice will struggle to meet the growing needs of patients. This is not the way we want it to be. But nationally there are millions of patients whose treatment has been delayed now seeking help, more tests to administer and more bureaucracy as well as millions more vaccine appointments to deliver in the coming months.
We can’t meet this challenge without more support. General Practice desperately needs help which is why Parkway has joined the BMA campaign to provide the funding to provide better services, more GPs and staff to see you promptly with sufficient safe space in waiting areas and for staff to see you.
Please take a minute to sign our petition and show your support for your local practice.
Sign to support your surgery (e-activist.com)
New Service across the Outer West Primary Care Network
Parkway Medical Group plus: Denton Park Medical Group, Denton Turret Medical Centre, Newburn Surgery, Throckley Primary Care, Westerhope Medical Centre
We are shortly going to be participating in a new service where the aim is to direct patients to the most appropriate clinician, which may be a GP, another member of the Practice team, or a Pharmacist.
Not all of our patients need to see a GP – there are so many other skilled staff who can help.
We already ask you about your symptoms when you call, so the only difference will be is that if your symptoms could be resolved by a private consultation with a local pharmacist instead of the GP - you will be given a same day appointment referral with a pharmacist who has also signed up to this service.
We think this service will be is a good thing and we appreciate it may feel odd at first, but once you see how great your local pharmacist is (they are highly trained and skilled clinicians) we don't think you'll look back. And anything we can do to free up GP appointments for more complex health needs has got to be a benefit to everyone.
WHERE YOU NEED TO SEE A GP FOR SOMETHING NOT ON THIS LIST YOU WILL BE GIVEN A GP APPOINTMENT.
This will help get everyone treated at the right time by the right clinician.
Face Covering when attending the practice
We are following Public Health England Guidelines and will be asking all patients to wear a face covering when attending the surgery from Monday 15th June.
Click on link below to view the update on symptoms of Covid-19
https://www.nhs.uk/conditions/coronavirus-covid-19/check-if-you-have-coronavirus-symptoms/
Click here to get an isolation note:
https://111.nhs.uk/isolation-note/
If you have any concerns regarding coronavirus please do not attend the surgery, please call NHS 111 or please follow this link for further information
https://www.nhs.uk/conditions/wuhan-novel-coronavirus/
If you have been to Wuhan, China, in the last 14 days and develop ANY of these symptoms, contact a healthcare professional.
Please click here to view symptoms
Social Prescribing
What is Social Prescribing?
Did you know that your GP is not the only person who can help you feel better? Social prescribing can help you improve your mental health and wellbeing by exploring activities and local support. A Social Prescriber will help you consider the benefits of participating in meaningful activities and they will support you to plan your next steps.
Who is it for?
Social prescribing is for anyone 18 years old and above who is struggling with their mental health.
What Support can I get?
A Social Prescriber aims to work with you to improve your mental health and wellbeing by helping with a range of issues, including:
· Social isolation and loneliness
· Emotional wellbeing
· Getting out and about, this includes 1 on 1 direct support to help you access support groups and activities in your community, for instance, accompanying you to access activities via public transport if your mental health difficulties usually prevent you from doing so
· Mental health difficulties caused by one or more long term health conditions
· Loss of confidence/sense of purpose
· Accessing work,training and volunteering
· Help with housing issues
· Help with benefits or financial issues (filling out forms and supporting you to assessments)
What are the benefits?
· Improved mental and physical health
· Meeting new people
· Learning a new skill or participating in a new activity
· Increasing self confidence and self-esteem
· Better quality of life
· Getting involved in your community
How do I access the service?
It's simple, you can talk to your GP, health care professional or the surgery staff.
We have a new texting service which does a lot more than sending you a text about your booked appointment. The doctors and receptionists can send you text messages directly to your mobile phone asking you to make appointment, call us to arrange review and lots more. Please ensure we have your correct mobile number, you may be asked to verify your mobile number when you next contact us.
Same day help for your poorly child
If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online here
Use your PHARMACY For Minor Aliments
The pharmacy is available for help and advice. Seek advice from your pharmacy for coughs, colds, sore throats. We do not always prescribe antibiotics, the GP's will only prescribe antibiotics when there is an infection. Antibiotics do not work on viruses.
ANTIBIOTICS
Antibiotics are used to treat or prevent some types of bacterial infections.They are not effective against viral infections, such as the common cold or flu.
Antibiotics are no longer routinely used to treat infections because many infections are caused by viruses, so antibiotics are not effective. Antibiotics are often unlikely to speed up the healing process.
The overuse of antibiotics in recent years means they're becoming less effective and has led to the emergence of "Superbugs". These are strains of bacteria that have developed resistance to many different types of antibiotics. Both the NHS and health organisations across the world are trying to reduce the use of antibiotics,especially for health problems that are not serious.
Please cancel that unwanted Appointment
It is really important to cancel your unwanted appointment, we can always reallocate to another patient. When patients cancel their unwanted appointments this helps us with access for other patients.
KNOW YOUR NHS AND WHAT IT COSTS:
- Calling an Ambulance: £240.00
- Stepping into A & E: £111
- Stepping into your GP Surgery: £32.00
- A call to NHS Direct: £16.00
- A click on NHS Choices Website: £0.46
The NHS is free at the point of contact for everyone and we need to keep it that way. We need to keep it publicly owned, publicly run, free at the point of contact and run as a service for people not profit.
Please use your NHS Services wisely
USE ACCIDENT AND EMERGENCY FOR EMERGENCIES ONLY
There are over 21 million attendances at accident and emergency (A&E) departments each year.
A&E departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
If an
ambulance is needed, call 999, the emergency phone number in the UK. You can also dial 112, which is the ambulance number throughout the European Union
.Major A&E departments offer access 24 hours a day, 365 days a year, although not all hospitals have an A&E department. At A&E a doctor or nurse will assess your condition and decide on further action
.If it is not an immediate emergency, call
NHS 111. The service is available 24 hours a day, seven days a week, and can provide
medical advice and advise you on the best local service to offer the care you need
.Less severe injuries can be treated in
minor injuries units (MIUs) and
NHS walk-in centres (WICs), which can treat patients without an appointment
.For illnesses that are not
life-threatening you should first contact
your GP surgery. Outside of normal surgery
hours you can still phone your GP, but you will usually be directed to an
out-of-hours service. The out-of-hours period is from 6.30pm to
8am on weekdays, and all day at weekends and on bank holidays. During out-of-hours periods you can also call NHS 111.