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New online mental health service launches in Newcastle and Gateshead

A new free, safe and anonymous online mental health service is now available for people living in Newcastle and Gateshead.

 Togetherall is a place where you can safely voice your feelings and connect with others for your wellbeing. The service is available 24/7 and moderated by mental health professionals and led by an on-duty clinical team to ensure users are safe and supported.

 

Togetherall is the latest in a series of new mental health services commissioned for local people. It follows the recent launch of a mental health support line operated by Tyneside and Northumberland Mind (every day 8am to 10pm (age 16+) on 0330 174 3174 (charged at local rate), as well as the Qwell online counselling and emotional wellbeing service.


Weight Management group


Diabetes group poster

COVID-19 Vaccination - summary of vaccine schedule

 

Cohort

First Dose

Second Dose

Third dose

Booster

Over 18

-          Age 40 and over

-          Health social care staff

-          carers of elderly/disabled person

-          age 18 and over living with immunosuppressed

-          person age 18-64 in at risk group

(4-week deferral after Covid +ve)

Pfizer or Moderna

 

AZ suitable for those 40+ only

Same vaccine as first dose, 8-week interval

Not unless contacted by specialist or GP practice

3 months after 2nd dose, either Pfizer or half-dose Moderna

Immunosuppressed age 18 and over

(4-week deferral after Covid +ve)

Pfizer or Moderna

Same vaccine as first dose, 8-week interval

Pfizer or Moderna. Specialist will contact Pt and advise timing of 3rd dose

3 months after 3rd dose, either Pfizer or half-dose Moderna

18-39 not in at risk group

(4-week deferral after Covid +ve)

Pfizer or Moderna

Same vaccine as first dose, 8-week interval

Not recommended currently

3 months after 3rd dose, either Pfizer or half-dose Moderna

Under 18

Immunosuppressed age 12-15

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Pfizer. Specialist will contact Pt and advise timing of 3rd dose

3 months after 3rd dose, Pfizer

Immunosuppressed age 16-17

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Pfizer. Specialist will contact Pt and advise timing of 3rd dose

3 months after 3rd dose, Pfizer

12–15-year-olds in at risk group- table 4 Green book chapter 14a, including contacts of immunosuppressed person

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Not recommended currently

3 months after 2nd dose, Pfizer

Age 16-17 at in an at risk group (table 3 Greenbook)

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Not recommended currently

3 months after 2nd dose, Pfizer

Age 12–15 not in higher risk group

(12-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 12-week interval

Not recommended currently

Not recommended currently

Age 16-17 not in higher risk group

(12-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 12-week interval

Not recommended currently

3 months after 2nd dose, Pfizer

 

Immunosuppressed age 5-11

Pfizer

10 microgram

Pfizer, 8 week interval

Still in development

Still in development

 

Age 5-11 in a clinical risk group, or household contact of immunocompromised

(4-week deferral after Covid +ve)

Pfizer

10 microgram

Pfizer, 8 week interval

Not recommended currently

Not recommended currently

 

Age 5-11 not in a higher risk group

Pfizer

10 microgram

WAITING FOR PROTOCOL

Pfizer, 12 week interval

WAITING FOR PROTOCOL

Not recommended currently

Not recommended currently


COVID - 19 - changes to rules 24.2.2022

From the 24th February 2022 you will still be required to wear a mask when entering the practice unless you are exempt.  The guidance is from NHS England and is a requirement across all NHS services.

bekind

Small acts of kindness, such as a ‘thank you’, can make a positive impact on someone’s day, and help staff feel valued about the difference they are making to people’s lives. However, some NHS staff have experienced abuse from people, which has impacted on their mental health. This is not ok.

 

 

 

 

 

 

 

Access On Line Services

What are Online Services?

The NHS is committed to developing electronic access to assist patients in the management of their healthcare needs. The system is a website that allows patients to access medical services over the internet. It allows you to easily and quickly order a repeat prescription or book an appointment and view areas of your medical records; further services will be added over the coming months. The information is presented to you in a format that is easy to navigate and will in time offer links to resources such as patient information leaflets about diseases, tests, investigations, support groups and medications etc. There will also be links to websites such as NHS Direct Online and Patient.co.uk where you can find additional information to help you understand and educate yourself about your health.

Registering and consenting to use the Online Access System.

To be able to use the system you must have a PC with a web browser such Internet Explorer (version 6 or later) and have a connection to the internet.

You must also register with the practice and sign a consent form before you start using the system.

A copy of the consent form is available to download and print below.

Once you have signed the consent form and presented it at the surgery, you will be issued with a username and password that will allow you to access the system from any PC. (N.B. you may be asked to proved ID.)

Any data held by the practice concerning you is subject to the regulations laid down in the Data Protection Act (1998). The consent is between you and Parkway Medical Group.

 

Under 16

A parent or other legal guardian may apply for access to online services on behalf of a person under the age of 16 years.  However, young people do have the right to consult us without an adult being present.  Whilst we would normally encourage them to speak about health issues they may have with a parent or guardian, where a young person has sufficient understanding to understand the consequences of their decisions (and there is no suggestion of abuse) we will respect their right to CONFIDENTIALITY.

 

Respecting patient confidentiality is an essential part of good care.  This applies whether the patient is a child or young person as well as when the patient is an adult.  Without the trust that confidentiality brings, children and young people might not seek medical care and advice, or they might not tell a Doctor all the facts needed to provide good care.  The same duties of confidentiality  apply when using, sharing or disclosing information about children and young people as about adults.  If there is information given by the child or young person in confidence, in giving those with parental responsibility on line access to their children’s records there is a risk that we could breach the confidentiality of the child.

 

For this reason, we will turn off parental/guardian access to online services when a young person turns 11 years of age.  A young person may reapply in person with identification when they are 16 years of age. 

 

 

 For further details and to help you get started, please read the information leaflets below.

Getting Started on-line

Patient on line leaflet

Protecting your on-line medical record

What you need to know

On line access general information

On line access registration form 0 - 11 years

12 - 15 years no access available see above statement

On line access registration form 16 years plus

On line Proxy access registration form

 

 



 
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