Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Accessibility
Accessibility statement for Parkway Medical Group This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Text Message and Email Policy
Introduction It is recognised that the use of email and text messaging are well-established methods of communication. Parkway Medical Group supports the use of email and text messaging as a...
Patients moving abroad
Anyone who is away from the UK for longer than 3 months needs to make their own healthcare arrangements in the country that they have travelled to. We will deduct...
Patient charter
GPs and their practice teams provide the vast majority of NHS care outside of hospitals, supporting you and your family throughout your lives. In a perfect world, we want to...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025
