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New online mental health service launches in Newcastle and Gateshead

A new free, safe and anonymous online mental health service is now available for people living in Newcastle and Gateshead.

 Togetherall is a place where you can safely voice your feelings and connect with others for your wellbeing. The service is available 24/7 and moderated by mental health professionals and led by an on-duty clinical team to ensure users are safe and supported.

 

Togetherall is the latest in a series of new mental health services commissioned for local people. It follows the recent launch of a mental health support line operated by Tyneside and Northumberland Mind (every day 8am to 10pm (age 16+) on 0330 174 3174 (charged at local rate), as well as the Qwell online counselling and emotional wellbeing service.


Weight Management group


Diabetes group poster

COVID-19 Vaccination - summary of vaccine schedule

 

Cohort

First Dose

Second Dose

Third dose

Booster

Over 18

-          Age 40 and over

-          Health social care staff

-          carers of elderly/disabled person

-          age 18 and over living with immunosuppressed

-          person age 18-64 in at risk group

(4-week deferral after Covid +ve)

Pfizer or Moderna

 

AZ suitable for those 40+ only

Same vaccine as first dose, 8-week interval

Not unless contacted by specialist or GP practice

3 months after 2nd dose, either Pfizer or half-dose Moderna

Immunosuppressed age 18 and over

(4-week deferral after Covid +ve)

Pfizer or Moderna

Same vaccine as first dose, 8-week interval

Pfizer or Moderna. Specialist will contact Pt and advise timing of 3rd dose

3 months after 3rd dose, either Pfizer or half-dose Moderna

18-39 not in at risk group

(4-week deferral after Covid +ve)

Pfizer or Moderna

Same vaccine as first dose, 8-week interval

Not recommended currently

3 months after 3rd dose, either Pfizer or half-dose Moderna

Under 18

Immunosuppressed age 12-15

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Pfizer. Specialist will contact Pt and advise timing of 3rd dose

3 months after 3rd dose, Pfizer

Immunosuppressed age 16-17

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Pfizer. Specialist will contact Pt and advise timing of 3rd dose

3 months after 3rd dose, Pfizer

12–15-year-olds in at risk group- table 4 Green book chapter 14a, including contacts of immunosuppressed person

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Not recommended currently

3 months after 2nd dose, Pfizer

Age 16-17 at in an at risk group (table 3 Greenbook)

(4-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 8-week interval

Not recommended currently

3 months after 2nd dose, Pfizer

Age 12–15 not in higher risk group

(12-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 12-week interval

Not recommended currently

Not recommended currently

Age 16-17 not in higher risk group

(12-week deferral after Covid +ve)

Pfizer

30 microgram

Pfizer, 12-week interval

Not recommended currently

3 months after 2nd dose, Pfizer

 

Immunosuppressed age 5-11

Pfizer

10 microgram

Pfizer, 8 week interval

Still in development

Still in development

 

Age 5-11 in a clinical risk group, or household contact of immunocompromised

(4-week deferral after Covid +ve)

Pfizer

10 microgram

Pfizer, 8 week interval

Not recommended currently

Not recommended currently

 

Age 5-11 not in a higher risk group

Pfizer

10 microgram

WAITING FOR PROTOCOL

Pfizer, 12 week interval

WAITING FOR PROTOCOL

Not recommended currently

Not recommended currently


COVID - 19 - changes to rules 24.2.2022

From the 24th February 2022 you will still be required to wear a mask when entering the practice unless you are exempt.  The guidance is from NHS England and is a requirement across all NHS services.

bekind

Small acts of kindness, such as a ‘thank you’, can make a positive impact on someone’s day, and help staff feel valued about the difference they are making to people’s lives. However, some NHS staff have experienced abuse from people, which has impacted on their mental health. This is not ok.

 

 

 

 

 

 

 

Accessibility Statement

This website is run by My Surgery Website, however the content is maintained by the business it represents. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Telephone: 0333 433 0021

We’ll consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via the email below with the subject “Accessibility Problem”.

Email: enquiries@mysurgerywebsite.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies;

  • NVDA with Internet Explorer
  • NVDA with Google Chrome
  • NVDA with Firefox
  • NVDA with Edge
  • NVDA with Safari
  • JAWS with Internet Explorer
  • JAWS with Google Chrome
  • JAWS with Firefox
  • JAWS with Edge
  • JAWS with Safari

How our site looks and work is based on HTML5, and we test for and support the following browsers:

  • Google Chrome (versions in support)
  • Mozilla Firefox (versions in support)
  • Internet Explorer (version 10 and above)
  • Microsoft Edge (versions in support)
  • Apple Safari (versions in support)

Technical specifications

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • JavaScript

UserWay accessibility widget

The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.

UserWay provides the following accessibility functionality:

  • Increase Text Size
  • Stop Animations
  • Tooltips
  • Convert to Accessible Fonts
  • Highlight Links
  • Larger Cursor
  • Reading Guide
  • Dark Mode
  • Light Mode
  • Invert Colours
  • Text Spacing
  • Colour Desaturation

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

  • The structure of all the pages throughout the site may affect users using assistive technology and keyboard navigation.
  • The text will not reflow in a single column when you change the size of the browser window.
  • You cannot modify the line height or spacing of text.
  • Some form elements are missing descriptions.
  • Some elements may be missing keyboard focus.
  • You cannot skip to the main content when using a screen reader.
  • Some links identified only by colour.
  • Some link text is used for multiple different destinations.
  • Colour contrast in some areas is insufficient.
  • Some image links are missing alternative text.
  • Heading is missing text in some areas.
  • Some heading elements are not consistent.
  • An iFrame used on the site is missing a title.
  • HTML tags are used to format text in some places.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We conduct internal testing against known accessibility issues which are not able to be found through automated testing. 

This statement was prepared on 30th June 2021. It was last reviewed on 30th June 2021 by My Surgery Website.  We tested the home page and 10 random pages.  Next review due 30th December 2021 by My Surgery Website

Accessible features we test manually

  • manual check against the W3C validator
  • examining microdata markup and alt text using special tools
  • checking content in a text-only browser
  • using screen readers to read text aloud
  • using disability simulation tools to browse the website

Accessible features we test using third party tools

Axe: Web Accessibility Testing

Site Improve Accessibility Checker

WAVE Web Accessibility Evaluation Tool

 
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